Something has stopped working.
The site is down, the form sends nothing or the checkout misbehaves. We troubleshoot and suggest what to do first.
Services
A website that gets the care it needs.
We look after websites and shops that are already live: updates, backups, monitoring, troubleshooting and small changes. You can start with a health check, buy help by the hour or sign a maintenance plan – so you do not find the problems only when your customers do.
We reply to enquiries within 48 hours and suggest the next step.
01 / Services
Who is it for, and what does it solve?
Nobody is responsible for updates.
Old versions of WordPress and plugins are the most common way in for attackers. A plan gives regular updates and checks.
You have no backups.
Without working backups an error can cost weeks of work. We set up backups and a recovery plan.
Small changes never get done.
A new text, an image or a form tweak – with hours in the plan, it gets done.
02 / Services
What you get
Updates.
WordPress, plugins and the technical environment are updated and checked after changes.
Backups.
Frequency, storage and recovery are described in the plan.
Monitoring.
We see when the site goes down and act as agreed.
Troubleshooting.
We find the cause and suggest a solution before bigger work is done.
Small changes.
Adjustments on request within the hours included.
A clear boundary.
We separate what fits in maintenance from what needs its own quote.
03 / Services
Offers and indicative prices
Prices are indicative and exclude VAT. The final price is set individually once we know more about the job – and it may be lower than in the table. Select an offer to use it: the form is filled in for you.
| Offer | What is included | Indicative price |
|---|---|---|
| Website health check | A review of security, speed, plugins and backups, with a prioritised list of actions. | approx. SEK 640 |
| Troubleshooting and changes | Help when something breaks or needs changing. | SEK 650 per hour |
| Maintenance Basic | Updates, backups and monitoring of the website. | from SEK 350 per month |
| Maintenance Plus | Everything in Basic plus about one hour of changes per month. | SEK 1,000 per month |
All prices exclude VAT.
04 / Services
How it works
1. Description.
You describe the problem or need and send the address of the site.
2. Assessment.
We review the environment and suggest a one-off job or a plan.
3. Action.
We do the work and check the result.
4. Ongoing care.
With a plan we handle updates, backups and monitoring every month.
05 / Services
What does our work demonstrate?
After the shop project with B2B Care we continue to provide technical support to PC Poznań: backups, regular updates of WordPress and the environment, and small adjustments on request.
06 / Services
Frequently asked questions
What should I send when reporting a fault?
The address of the page, a short description of the fault, when it started and, if possible, a screenshot without sensitive information. Do not send passwords in the form.
Do I need an ongoing plan?
No. You can buy a health check or help by the hour. If the need keeps coming back, we can discuss maintenance.
Do you look after websites built by someone else?
Yes. We start with a health check to see how the environment is set up.
Is hosting included?
No, unless we agree otherwise. We can help you choose or move hosting.
07 / Services
Choose an offer or describe the problem.
Tell us what needs to work again or work better.