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Terms and abbreviations

CTA
Call to Action: an invitation to act, such as a contact button.
CV
Curriculum Vitae: a record of experience, education and skills.
PHP
PHP: Hypertext Preprocessor. A programming language used by WordPress and other systems.
IMY
Integritetsskyddsmyndigheten: Sweden’s data protection authority.
PTS
Post- och telestyrelsen: the Swedish authority for electronic communications and postal services.
HB
Handelsbolag: a Swedish type of partnership.
EEA / EES / EOG
European Economic Area: the EU member states plus Iceland, Liechtenstein and Norway.
EU / UE
European Union.
BYOD
Bring Your Own Device: using a personally owned device for work.
WCAG AA / AAA
WCAG levels define accessibility requirements. AA includes A and AA requirements; AAA includes A, AA and AAA requirements.
CMS
Content Management System: software for adding and editing website content.
PR
Public Relations: work on relationships and communication between an organisation and the public.
IT
Information Technology: technology for storing, processing and sharing information.
SEO
Search Engine Optimisation: work that helps search engines understand and find a page.
AI
Artificial Intelligence: software that can create text or images, or identify patterns.
WCAG
Web Content Accessibility Guidelines: guidelines for making digital content usable by more people.
UX
User Experience: how a person experiences and uses a service.
UI
User Interface: the parts a person sees and uses, such as buttons and forms.
API
Application Programming Interface: a way for different programs to exchange data.
HTML
HyperText Markup Language: the language that describes a web page’s content and structure.
CSS
Cascading Style Sheets: rules that control how a web page looks.
GDPR / RODO
General Data Protection Regulation: EU rules for the handling of personal data.
GA4
Google Analytics 4: a tool for measuring how a website is used.
GTM
Google Tag Manager: a tool for managing website code used for measurement and other tasks.
B2B
Business to Business: a business sells to or works with another business.
PDF
Portable Document Format: a file format for documents.
CRM
Customer Relationship Management: a system for customer contacts and information.
CSP
Content Security Policy: rules limiting which code and resources a browser can load.
IP
Internet Protocol: rules for internet communication. An IP address identifies a connection or device on a network.
Brief
A description of a project’s goals, needs and limits.
Branding
Work on how a brand is recognised and expressed, through its name, visuals and language.
Hosting
A service that stores website files so the site can be reached on the internet.
Integration
A connection that lets different systems work together.
Pixel
Here: code used to measure visits or actions on a website.
Retention
How long information is kept before it is deleted.
Data controller
The person or organisation deciding why and how personal data is handled.
Data processor
A person or organisation handling personal data on the controller’s behalf.
Semantics
Here: meaning in code, so the browser can identify a heading, link or button.
Responsive
A page that adjusts its layout to different screen sizes.
Conversion
An action the page helps a visitor complete, such as sending an enquiry.
Prototype
An early model used to explore how a solution could work.
Accessibility
Making content and functions usable by people with different needs and abilities.

Need help? Write to us: hej@demenso.se

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